Contact Solaria Global Support
Our specialized team is available to assist with platform integration, account inquiries, and technical optimization for your AI trading strategies.
Institutional Inquiries
For corporate accounts, API access, and high-volume liquidity solutions, please reach out to our institutional relations department.
support@Solaria.com
Note: We prioritize inquiries from verified account holders. Please include your User ID in the subject line for faster processing.
Global Operations
Our distributed network ensures 24/7 monitoring of the Solaria algorithmic infrastructure.
Average response time for technical tickets: Under 4 hours.
Before You Reach Out
Security First
Solaria staff will never ask for your private keys, passwords, or 2FA codes. Always verify the sender's domain.
Verification Status
If your inquiry is regarding KYC or account limits, please ensure all documents are uploaded via the secure dashboard.
API Documentation
Developers are encouraged to review our technical documentation before requesting manual API troubleshooting.
Regulatory Notice: Solaria operates in compliance with international anti-money laundering (AML) standards. All communications are logged for security and quality assurance purposes. For legal requests or law enforcement inquiries, please use our dedicated compliance channel.